Trust center
Security, privacy, and clinical governance you can see
Vitals Vault pairs CLIA-certified labs with SOC 2 Type II controls so your biomarker program stays compliant from order to action plan. Explore the safeguards behind every report.
Certifications & safeguards
Every badge below links to a documented control and monitoring process. We surface the highlights so compliance teams and members can review them quickly.
CLIA-Certified Labs
Gold-standard lab partners deliver clinical-grade biomarker data.
HIPAA Secure
Patient data is encrypted at rest and in transit for total privacy.
SOC 2 Type II
Independent audits validate our controls and operational trust.
GDPR + CCPA
Compliant with leading global standards for data rights and consent.
Policies that protect every biomarker journey
We built the program around regulated lab operations and precision-medicine best practices. These pillars govern every release and audit.
HIPAA-aligned platform
All PHI stays encrypted in transit (TLS 1.2+) and at rest using managed keys. Role-based permissions ensure only your care team can view biomarker insights.
Clinician-led governance
Board-certified physicians sign off on every escalation playbook, with a 24-hour SLA for critical markers and direct member outreach when urgent.
Member transparency by design
Downloadable audit logs, exportable reports, and clear consent workflows put members in control of their biomarker history.
Need a compliance packet?
Security reviewers can request SOC 2 audit summaries, penetration test reports, and vendor questionnaires by emailing security@vitalsvault.com. We typically respond within one business day.
- Signed BAAs for enterprise partners
- Network diagrams & data-flow documentation
- Latest vulnerability management summary
Infrastructure & monitoring
Our engineering team partners with clinical leadership to make sure the platform is as resilient as the insights it powers.
Redundant infrastructure
Hosted in SOC 2 Type II cloud regions with automated backups, disaster recovery drills, and 24/7 monitoring.
Continuous security testing
Quarterly penetration testing, dependency monitoring, and automated secret scanning keep the stack hardened.
Data minimization
We store only the PHI required to deliver care. Intake forms and lab uploads map to medical coding standards so your data travels safely between systems.
Trust FAQs
How does Vitals Vault protect my lab results?
Lab data is encrypted at rest using AES-256 and processed only within HIPAA-compliant environments. Access requires clinician approval and every chart view is logged.
Who can see my personal information?
Only the clinicians and care team members assigned to your case can access PHI. You can revoke access at any time from your account settings.
What certifications do you maintain?
Our lab network is CLIA-certified, our platform operates under SOC 2 Type II controls, and we maintain HIPAA and GDPR/CCPA alignment. Third-party auditors validate controls annually.
Where can I learn more?
Review the Privacy Policy, HIPAA Notice, and Terms of Service for full legal language, or contact security@vitalsvault.com with specific questions.